Privacy policy

Your Privacy Matters

Welcome to SLEEKOO.

Your trust is one of our most valuable assets. We are committed to protecting your personal information and handling it responsibly. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.

When you shop with SLEEKOO, your information is treated with care, confidentiality, and respect.

Information We Collect

To process your order and provide the best shopping experience, we may collect:

  • Full name
  • Mobile phone number
  • Email address
  • Shipping address
  • Order details
  • Device and browser information
  • IP address
  • Website usage data through cookies

We only collect the information necessary to serve you better.

How We Use Your Information

Your information is used only to:

  • Process and deliver your orders
  • Contact you regarding your purchase
  • Provide customer support
  • Improve our website and services
  • Prevent fraudulent activities
  • Send order confirmations and delivery updates
  • Comply with legal and regulatory requirements

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

Cash on Delivery (COD)

For Cash on Delivery orders, we share only the information necessary—such as your name, phone number, and delivery address—with our trusted delivery partners so they can complete your order.

Safe & Secure Shopping

We take reasonable technical and organizational measures to help protect your personal information from unauthorized access, alteration, or misuse.

Our store is powered by Shopify, one of the world's leading e-commerce platforms, which uses industry-standard security technologies to help protect customer data.

Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember your preferences
  • Provide a smoother shopping experience
  • Analyze website traffic

You can manage or disable cookies through your browser settings at any time.

Third-Party Services

To operate our business efficiently, we may work with trusted service providers, including:

  • Shopify
  • Delivery and courier companies
  • Analytics providers
  • Marketing service providers

These partners receive only the information necessary to perform their services and are expected to protect your data.

Marketing Messages

If you choose to subscribe to our updates, we may send information about new arrivals, special offers, and promotions.

You can unsubscribe at any time using the unsubscribe link or by contacting us directly.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data where applicable
  • Withdraw marketing consent at any time

To make a request, simply contact our customer support team.

Our Commitment to You

At SLEEKOO, we believe that online shopping should be safe, transparent, and worry-free.

We are committed to:

  • Protecting your personal information
  • Never selling your data
  • Being transparent about how your information is used
  • Providing responsive customer support whenever you need assistance

Your confidence in our store is important to us, and we work every day to earn and maintain your trust.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or your personal information, we're here to help.

SLEEKOO Customer Support

📧 Email: purchasing@sleekollc.net

📱 Phone / WhatsApp: +971 54 495 4660

🕘 Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (UAE Time)

Thank you for choosing SLEEKOO. We appreciate your trust and look forward to serving you.