Refund Policy

Return & Refund Policy

Your satisfaction matters to us. If you are not completely happy with your purchase, we are here to help.

Returns

You may request a return within 7 days of receiving your order. Items must be unused, in original condition, and in original packaging.

How to Request

Email irfanmuhammedaslam111@gmail.com with your order number and reason. Our team will guide you.

Damaged or Incorrect Items

Received a damaged, defective, or wrong item? Contact us within 48 hours with photos for a free replacement or refund.

Refunds

As we operate on Cash on Delivery, approved refunds are issued via bank transfer or an agreed method once the returned item is received and inspected, typically within 7 business days.

Non-Returnable Items

For hygiene reasons, opened or used personal care and beauty products may not be eligible for return.

Cancellations

Cancel free of charge any time before dispatch by contacting us.